This accessible, practice-oriented and compact text provides a hands-on introduction to the principles of market research. Using the market research process as a framework, the authors explain how to collect and describe the necessary data and present the most important and frequently used quantitative analysis techniques, such as ANOVA, regression analysis, factor analysis, and cluster analysis. For each technique, theoretical choices a market researcher has to make and how these are translated into actions in IBM SPSS Statistics are explained. This includes a discussion what the outputs mean and how they should be interpreted from a market research perspective. Each chapter concludes with a case study that illustrates the process based on real-world data.
A comprehensive web appendix with additional analysis techniques, datasets, video files and case studies is included. Several mobile tags in the text allow readers to quickly browse related web content using a mobile device.